HCA - Agency Operations Center

HCA - Agency Operations Center (AOC)
For OC Medical & Health System Partners


Currently Activated at
High "Level I" Activation


Hours of Operation
8:30 a.m. to 5:00 p.m
.



#3710 HCA AOC High Level I Activation 3-13-2020
 


COVID-19 INFORMATION & GUIDANCE

FOR REAL TIME INFORMATION, GUIDANCE AND RESOURCES ON COVID-19
VISIT OUR ORANGE COUNTY PUBLIC HEALTH COVID-19 WEB PAGE AT:

http://www.ochealthinfo.com/phs/about/epidasmt/epi/dip/prevention/novel_coronavirus


Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE- GIS Map

https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6


The HCA Agency Operations Center (AOC) has received multiple requests for resources.
All Medical/Health Resource Requests will be reviewed and addressed based on system impacts and system needs.

*****SPECIAL INSTRUCTIONS FOR REQUESTING N-95 & OTHER MASKS**** 

 If you are a organization submitting a resource request for N-95 Masks or other Healthcare Masks you must follow these instructions and SUBMIT ALL OF THE FOLLOWING TWO FORMS:

1. The HCA AOC Resource Request Form - CLICK HERE FOR FORM

2. The MAC Facility/MHOAC Situation Report - CLICK HERE FOR FORM

 

 FACILITY/MHOAC SITUATION REPORT
INSTRUCTIONS

   

 RESOURCE REQUEST INSTRUCTIONS

 
  The Facility/MHOAC Situation Report should be completed by healthcare organizations to report operational status during large emergencies, disasters or when there is a situation or event that may disrupt patient care.

Forms and Resources:

Facility/MHOAC Situation Report 

Facility/MHOAC Situation Report Quick Reference Guide
   

AOC Communication Process
    Resource request should only be completed when the organization has exhausted all resources such as internal supply chains, sister or affiliated facilities, vendors, third party suppliers and any other entity that the facility may be able to obtain the needed resources from.

When submitting resource request, you must also fill out a Facility/MHOAC Situation Status report.

****IF YOUR RESOURCE REQUEST INCLUDES N-95 MASKS OR OTHER HEALTHCARE MASKS YOU MUST FOLLOW THE SPECIAL INSTRUCTIONS BELOW****

Forms and Resources:

OCHCA Resource Request 

OCHCA Resource Request Quick Reference Guide
 

Facility/MHOAC Situation Report 

AOC Communication Process
 

Orange County Health Care Providers 

  Orange County Health Care Providers- Healthcare Facilities Map

Healthcare Facilities   




 

Orange County MHOAC Allocation of Scarce Resource Guide

 The Orange County Medical and Health Operational Area Coordination Program Allocation of Scarce Resources Guide is an all-hazards standardized approach and decision-making tool that can be used during incident response to allocate scarce resources. 

Orange County MHOAC Allocation of Scarce Resources Guide

 

HCA AGENCY OPERATIONS CENTER COMMUNICATION PROCESS

 The following communication process is a guide for the submission of Facility/MHOAC Situation Reports and Medical Health Resource Request. This guide is only for Hospital and Non-Hospital Healthcare/Medical Providers. 

AOC Communication Process